Privacy Policy

1. Overview of Data Protection

General Information

The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data refers to all data that can personally identify you. Detailed information on the topic of data protection can be found in our privacy policy listed below.

Data Collection on this Website

Who is responsible for data collection on this website?

Data processing on this website is carried out by the website operator. Their contact details can be found in the legal notice of this website.

How do we collect your data?

Your data is collected in part when you provide it to us. This may include, for example, data you enter in a contact form.

Other data is collected automatically or with your consent when you visit the website by our IT systems. This is mainly technical data (e.g., internet browser, operating system, or the time of the page view). The collection of this data occurs automatically as soon as you enter this website.

What do we use your data for?

Part of the data is collected to ensure the proper functioning of the website. Other data may be used to analyze your user behavior.

What rights do you have regarding your data?

You have the right to obtain information free of charge at any time about the origin, recipient, and purpose of your stored personal data. You also have the right to request the correction or deletion of this data. If you have given consent for data processing, you can revoke it at any time for future use. You also have the right, under certain circumstances, to request the restriction of processing of your personal data. Furthermore, you have the right to lodge a complaint with the competent supervisory authority.

You can contact us at any time for further questions on the topic of data protection at the address provided in the legal notice.

Analysis Tools and Tools from Third-Party Providers

When visiting this website, your surfing behavior may be statistically analyzed. This is primarily done with so-called analysis programs.

Detailed information on these analysis programs can be found in the following privacy policy.

2. Hosting and Content Delivery Networks (CDN)

External Hosting

This website is hosted by an external service provider (hoster). Personal data collected on this website is stored on the hoster's servers. This may include IP addresses, contact requests, metadata, communication data, contract data, contact details, names, website accesses, and other data generated through a website.

The use of the hoster is for the purpose of fulfilling contracts with our potential and existing customers (Art. 6 para. 1 lit. b GDPR) and in the interest of secure, fast, and efficient provision of our online offer by a professional provider (Art. 6 para. 1 lit. f GDPR).

Our hoster will process your data only as far as necessary to fulfill its service obligations and follow our instructions regarding this data.

We use the following hoster:

OBERLAND IT
Mittenwalder Straße 2a
82467 Garmisch-Partenkirchen

Conclusion of a Data Processing Agreement

To ensure data protection-compliant processing, we have concluded a data processing agreement with our hoster.

3. General Information and Mandatory Information

Data Protection

The operators of this website take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.

When you use this website, various personal data is collected. Personal data refers to data that can personally identify you. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this happens.

We point out that data transmission over the Internet (e.g., when communicating by e-mail) can have security vulnerabilities. Complete protection of data from access by third parties is not possible.

Information on the Responsible Party

The responsible party for data processing on this website is:

Promed® GmbH Kosmetische Erzeugnisse
Lindenweg 11, D-82490 Farchant, Germany
Managing Directors: Andreas Schuster, Thomas Hollefeld

Phone: +49 8821-9621-0
Email: info@promed.de

The responsible party is the natural or legal person who alone or jointly with others determines the purposes and means of processing personal data (e.g., names, email addresses, etc.).

Storage Duration

Unless a specific storage period is mentioned within this privacy policy, your personal data will remain with us until the purpose for the data processing no longer applies. If you make a legitimate request for deletion or revoke your consent to data processing, your data will be deleted unless we have other legally permissible reasons for storing your personal data (e.g., tax or commercial law retention periods); in the latter case, the deletion occurs after these reasons cease to apply.

Legally Required Data Protection Officer

We have appointed a data protection officer for our company:

Jan Schäfer
Haus & Gross it.services GmbH
Heinrich-Barth-Str. 28
66115 Saarbrücken

Phone: +49 681-9676710
Email: dsb@hausgross.de

Notice Regarding Data Transfer to the USA

Our website includes tools from companies based in the USA. When these tools are active, your personal data may be transmitted to the US servers of the respective companies. We point out that the USA is not considered a safe third country in the sense of EU data protection law. US companies are required to hand over personal data to security authorities without the possibility of legal action for those affected. It cannot, therefore, be ruled out that US authorities (e.g., intelligence agencies) may process, evaluate, and permanently store your data located on US servers for monitoring purposes. We have no influence on these processing activities.

Revocation of Your Consent to Data Processing

Many data processing operations are only possible with your express consent. You can revoke any consent you have already given at any time. The legality of the data processing carried out until the revocation remains unaffected by the revocation.

Right to Object to Data Collection in Special Cases and Direct Marketing (Art. 21 GDPR)

If data processing is based on Art. 6 para. 1 lit. e or f GDPR, you have the right to object at any time to the processing of your personal data for reasons arising from your particular situation, including profiling based on these provisions. The respective legal basis on which processing is based can be found in this privacy policy. If you object, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for processing that override your interests, rights, and freedoms or the processing is for the establishment, exercise, or defense of legal claims (objection according to Art. 21 para. 1 GDPR).

If your personal data is processed for direct marketing purposes, you have the right to object at any time to the processing of your personal data for such advertising, including profiling, insofar as it is related to such direct marketing. If you object, your personal data will no longer be used for direct marketing purposes (objection according to Art. 21 para. 2 GDPR).

Right to Lodge a Complaint with the Competent Supervisory Authority

In the event of violations of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, particularly in the member state of their habitual residence, workplace, or place of the alleged infringement. The right to lodge a complaint is without prejudice to any other administrative or judicial remedy.

Right to Data Portability

You have the right to receive data that we process automatically based on your consent or in the performance of a contract in a commonly used, machine-readable format. If you request the direct transfer of the data to another controller, this will only be done to the extent technically feasible.

SSL or TLS Encryption

This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or inquiries you send to us as the site operator. You can recognize an encrypted connection by the fact that the browser's address bar changes from "http://" to "https://" and by the lock symbol in your browser bar.

If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

Encrypted Payment Transactions on this Website

If, after the conclusion of a paid contract, there is an obligation to provide us with your payment data (e.g., account number for direct debit authorization), this data will be required for payment processing.

Payment transactions using common payment methods (Visa/MasterCard, direct debit) are processed exclusively via an encrypted SSL or TLS connection. You can recognize an encrypted connection by the fact that the browser's address bar changes from "http://" to "https://" and by the lock symbol in your browser bar.

In the case of encrypted communication, your payment data that you transmit to us cannot be read by third parties.

Right to Information, Deletion, and Correction

Within the framework of the applicable legal provisions, you have the right to free information at any time about your stored personal data, its origin, and recipient and the purpose of the data processing and, if applicable, a right to correct or delete this data. For further questions on the topic of personal data, you can contact us at any time at the address given in the legal notice.

Right to Restrict Processing

You have the right to request the restriction of the processing of your personal data. You can contact us at any time at the address provided in the legal notice. The right to restrict processing applies in the following cases:

• If you dispute the accuracy of your personal data stored with us, we usually need time to verify this. For the duration of the review, you have the right to request the restriction of the processing of your personal data.
• If the processing of your personal data was/is unlawful, you may request the restriction of data processing instead of deletion.
• If we no longer need your personal data, but you need it to establish, exercise, or defend legal claims, you have the right to request the restriction of the processing of your personal data instead of deletion.
• If you have lodged an objection pursuant to Art. 21 para. 1 GDPR, a balancing of your and our interests must be carried out. As long as it is not yet determined whose interests prevail, you have the right to request the restriction of the processing of your personal data.

If you have restricted the processing of your personal data, this data – apart from being stored – may only be processed with your consent or for the establishment, exercise, or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the European Union or a member state.

Objection to Advertising Emails

The use of contact data published within the scope of the legal notice obligation for sending unsolicited advertising and information materials is hereby rejected. The operators of the website expressly reserve the right to take legal action in the event of unsolicited sending of advertising information, such as spam emails.

4. Data Collection on this Website

Cookies

Our internet pages use so-called "cookies." Cookies are small text files that do not cause any damage to your device. They are either temporarily stored for the duration of a session (session cookies) or permanently (persistent cookies) stored on your device. Session cookies are automatically deleted after your visit. Persistent cookies remain stored on your device until you delete them or your web browser automatically deletes them.

In some cases, cookies from third-party companies may also be stored on your device when you enter our site (third-party cookies). These allow us or you to use certain services of the third-party company (e.g., cookies for processing payment services).

Cookies have various functions. Many cookies are technically necessary, as certain website functions would not work without them (e.g., the shopping cart function or the display of videos). Other cookies are used to evaluate user behavior or display advertising.

Cookies that are necessary for the electronic communication process (necessary cookies) or for the provision of certain functions you desire (functional cookies, e.g., for the shopping cart function) or for the optimization of the website (e.g., cookies to measure the web audience) are stored based on Art. 6 para. 1 lit. f GDPR, unless another legal basis is specified. The website operator has a legitimate interest in storing cookies for the technically error-free and optimized provision of its services. If consent to the storage of cookies has been requested, the storage of the relevant cookies is based solely on this consent (Art. 6 para. 1 lit. a GDPR); consent can be revoked at any time.

You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general, and activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be restricted.

If cookies from third-party companies or for analysis purposes are used, we will inform you about this separately within this privacy policy and, if necessary, request your consent.

Cookie Consent with Usercentrics

This website uses Usercentrics' cookie consent technology to obtain your consent to store certain cookies on your device or to use certain technologies and to document them in a data protection-compliant manner. The provider of this technology is Usercentrics GmbH, Rosental 4, 80331 Munich, Germany (hereinafter "Usercentrics").

When you enter our website, the following personal data is transferred to Usercentrics:

• Your consent(s) or revocation of your consent(s)
• Your IP address
• Information about your browser
• Information about your device
• Time of your visit to the website

Furthermore, Usercentrics stores a cookie in your browser to be able to assign the consent(s) granted or their revocation to you. The data collected in this way is stored until you request us to delete it, delete the Usercentrics cookie yourself, or the purpose for storing the data no longer applies. Mandatory legal retention periods remain unaffected.

The use of Usercentrics is to obtain the legally required consents for the use of certain technologies. The legal basis for this is Art. 6 para. 1 sentence 1 lit. c GDPR.

Data Processing Agreement

We have concluded a data processing agreement with Usercentrics. This is a contract required by data protection law, which ensures that Usercentrics only processes the personal data of our website visitors according to our instructions and in compliance with the GDPR.

Server Log Files

The website provider automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

• Browser type and version
• Operating system used
• Referrer URL
• Hostname of the accessing computer
• Time of the server request
• IP address

This data is not merged with other data sources.

The collection of this data is based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimization of its website – for this purpose, the server log files must be recorded.

Contact Form

If you send us inquiries via the contact form, your details from the inquiry form, including the contact details you provide, will be stored by us for the purpose of processing the inquiry and in case of follow-up questions. We do not pass on this data without your consent.

The processing of this data is based on Art. 6 para. 1 lit. b GDPR if your request is related to the fulfillment of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of inquiries addressed to us (Art. 6 para. 1 lit. f GDPR) or on your consent (Art. 6 para. 1 lit. a GDPR) if this has been requested.

The data you enter in the contact form will remain with us until you request us to delete it, revoke your consent to storage, or the purpose for storing the data no longer applies (e.g., after your request has been processed). Mandatory legal provisions – in particular, retention periods – remain unaffected.

Registration on this Website

You can register on this website to use additional features on the site. We will only use the data entered for this purpose to use the respective offer or service for which you have registered. The mandatory information requested during registration must be provided in full. Otherwise, we will refuse the registration.

For important changes, such as the scope of the offer or technically necessary changes, we use the email address provided during registration to inform you in this way.

The processing of the data entered during registration is based on your consent (Art. 6 para. 1 lit. a GDPR). You can revoke any consent you have given at any time. A simple email to us is sufficient for this. The legality of the already completed data processing remains unaffected by the revocation.

The data collected during registration will be stored by us as long as you are registered on this website and will then be deleted. Statutory retention periods remain unaffected.

Comment Function on this Website

For the comment function on this page, in addition to your comment, details of the time the comment was created, your email address, and, if you do not post anonymously, the username you have chosen will be saved.

Storing the IP Address

Our comment function stores the IP addresses of users who post comments. As we do not review comments on this website before they go live, we need this data to be able to take action against the author in case of legal violations such as insults or propaganda.

Retention Period of Comments

The comments and related data (e.g., IP address) are stored and remain on this website until the commented content is completely deleted or the comments have to be deleted for legal reasons (e.g., insulting comments).

Legal Basis

The storage of comments is based on your consent (Art. 6 para. 1 lit. a GDPR). You can revoke any consent you have given at any time. A simple email to us is sufficient for this. The legality of the data processing already completed remains unaffected by the revocation.

Privacy Policy - Continued

5. Analysis Tools and Advertising

Google Analytics

This website uses functions of the web analytics service Google Analytics. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

Google Analytics enables the website operator to analyze the behavior of website visitors. The website operator receives various usage data, such as page views, time spent on the site, operating systems used, and the user's origin. This data may be compiled by Google into a profile that is associated with the respective user or their device.

Google Analytics uses technologies that allow the user to be recognized for the purpose of analyzing user behavior (e.g., cookies or device fingerprinting). The information collected by Google about the use of this website is generally transmitted to and stored on a Google server in the USA.

The use of this analysis tool is based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in analyzing user behavior to optimize both its website and its advertising. If consent has been requested (e.g., consent to the storage of cookies), the processing is based solely on Art. 6 para. 1 lit. a GDPR; consent can be revoked at any time.

IP Anonymization

We have activated the IP anonymization function on this website. As a result, your IP address is shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area before being transmitted to the USA. Only in exceptional cases is the full IP address transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, compile reports on website activity, and provide other services related to website and internet use to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

Browser Plugin

You can prevent Google from collecting and processing your data by downloading and installing the browser plugin available via this link: https://tools.google.com/dlpage/gaoptout?hl=en.

More information on how Google Analytics handles user data can be found in Google's privacy policy: https://support.google.com/analytics/answer/6004245?hl=en.

Order Processing

We have entered into a data processing agreement with Google and fully implement the strict requirements of the German data protection authorities when using Google Analytics.

Demographic Features with Google Analytics

This website uses the "demographic features" function of Google Analytics to display relevant advertisements within the Google advertising network to website visitors. This allows reports to be created that contain statements about the age, gender, and interests of the website visitors. This data comes from interest-based advertising by Google and visitor data from third-party providers. This data cannot be assigned to a specific person. You can disable this feature at any time through the ad settings in your Google account or generally prohibit the collection of your data by Google Analytics as described under "Objection to Data Collection."

Storage Duration

Data stored by Google at the user and event level that is linked to cookies, user identifiers (e.g., user ID), or advertising IDs (e.g., DoubleClick cookies, Android advertising ID) is anonymized or deleted after 14 months. You can find details at this link: https://support.google.com/analytics/answer/7667196?hl=en.

Google Ads

The website operator uses Google Ads. Google Ads is an online advertising program provided by Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

Google Ads allows us to display advertisements in the Google search engine or on third-party websites when the user enters certain search terms (keyword targeting). Additionally, targeted advertisements can be shown based on the user data that Google has (e.g., location data and interests) (target group targeting). As the website operator, we can evaluate this data quantitatively by analyzing, for example, which search terms triggered the display of our ads and how many clicks each ad generated.

The use of Google Ads is based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in marketing its services and products as effectively as possible.

Google Conversion Tracking

This website uses Google Conversion Tracking. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

With the help of Google Conversion Tracking, Google and we can determine whether the user has performed certain actions. For example, we can evaluate which buttons on our website were clicked and which products were viewed or purchased most frequently. This information is used to compile conversion statistics. We receive the total number of users who clicked on our ads and the actions they performed. We do not receive any information that personally identifies the user. Google uses cookies or similar recognition technologies for identification.

The use of Google Conversion Tracking is based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in analyzing user behavior to optimize both its website and its advertising. If consent has been requested (e.g., consent to the storage of cookies), the processing is based solely on Art. 6 para. 1 lit. a GDPR; consent can be revoked at any time.

More information about Google Conversion Tracking can be found in Google's privacy policy: https://policies.google.com/privacy?hl=en.

Klar Attribution

We use the services of Klar (Klar Insights GmbH, Marktstr. 18, 80802 Munich, Germany) on our website. Klar collects, processes and stores data on this website and its subpages on our behalf for reach measurement and statistical analysis. This collection is based on the following legal foundation:

If the user has given consent in accordance with Article 6 (1) sentence 1 a GDPR and Section 25 (1) sentence 1 TTDSG, the data will be collected on a user-specific basis.

Different cookies are used for the different types of data collection in order to ensure the respective method of measurement.

Cookie - Objection

To object to the use of Klar entirely, please use this Link. This will set a cookie named “do_not_track” from the domain “durchsichtig.xyz”. Please do not delete this cookie, as we cannot guarantee that Klar will not track your visit without it.

You can find more information on Klar’s data protection and data usage here: https://www.getklar.com/data-protection.

6. Newsletter

Newsletter Data

If you would like to receive the newsletter offered on the website, we require your email address as well as information that allows us to verify that you are the owner of the email address provided and that you agree to receive the newsletter. No further data will be collected, or only on a voluntary basis. We use this data exclusively for sending the requested information and do not pass it on to third parties.

The processing of the data entered in the newsletter subscription form is based solely on your consent (Art. 6 para. 1 lit. a GDPR). You can revoke your consent to the storage of the data, the email address, and its use for sending the newsletter at any time, for example, via the "unsubscribe" link in the newsletter. The legality of the data processing already carried out remains unaffected by the revocation.

The data you provide to us for the purpose of receiving the newsletter will be stored by us or the newsletter service provider until you unsubscribe from the newsletter and will be deleted from the newsletter distribution list after you unsubscribe. Data stored by us for other purposes remains unaffected by this.

After unsubscribing from the newsletter distribution list, your email address may be stored by us or the newsletter service provider in a blacklist to prevent future mailings. The data from the blacklist will only be used for this purpose and will not be merged with other data. This serves both your interest and our interest in complying with legal requirements when sending newsletters (legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR). The storage in the blacklist is not time-limited. You can object to the storage if your interests outweigh our legitimate interest.

7. Plugins and Tools

YouTube

This website embeds videos from the YouTube website. The operator of the site is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

If you visit one of our websites that includes a YouTube video, a connection to YouTube's servers is established. In doing so, the YouTube server is informed about which of our pages you have visited.

YouTube may also store various cookies on your device or use similar recognition technologies (e.g., device fingerprinting). This allows YouTube to collect information about visitors to this website. This information is used, among other things, to compile video statistics, improve user-friendliness, and prevent fraud attempts.

If you are logged into your YouTube account, you enable YouTube to associate your browsing behavior directly with your personal profile. You can prevent this by logging out of your YouTube account.

The use of YouTube is in the interest of an appealing presentation of our online offerings. This constitutes a legitimate interest pursuant to Art. 6 para. 1 lit. f GDPR. If consent has been requested, processing is based solely on Art. 6 para. 1 lit. a GDPR; consent can be revoked at any time.

Further information on how user data is handled can be found in YouTube's privacy policy: https://policies.google.com/privacy?hl=en.

8. eCommerce and Payment Providers

Processing Data (Customer and Contract Data)

We collect, process, and use personal data only to the extent necessary for establishing, structuring, or modifying the legal relationship (inventory data). This is done based on Art. 6 para. 1 lit. b GDPR, which permits the processing of data for the performance of a contract or pre-contractual measures. We collect, process, and use personal data about the use of this website (usage data) only to the extent necessary to enable the user to utilize the service or to bill them.

The collected customer data will be deleted after the order is completed or the business relationship is terminated. Legal retention periods remain unaffected.

Data Transmission at Contract Conclusion for Online Shops, Dealers, and Goods Shipment

We transmit personal data to third parties only if this is necessary for the execution of the contract, for example, to the companies entrusted with the delivery of the goods or the credit institution entrusted with the payment processing. Any further transmission of the data does not take place or only if you have expressly agreed to the transmission. Your data will not be passed on to third parties without your express consent, for example, for advertising purposes.

The basis for data processing is Art. 6 para. 1 lit. b GDPR, which permits the processing of data for the performance of a contract or pre-contractual measures.

Payment Services

We include payment services from third-party companies on our website. If you make a purchase from us, your payment data (e.g., name, payment amount, account details, credit card number) will be processed by the payment service provider for payment processing. For these transactions, the respective contractual and data protection provisions of the respective providers apply. The use of payment service providers is based on Art. 6 para. 1 lit. b GDPR (contract processing) and in the interest of a smooth, convenient, and secure payment process (Art. 6 para. 1 lit. f GDPR). Insofar as consent is requested for certain actions, Art. 6 para. 1 lit. a GDPR is the legal basis for data processing; consent can be revoked at any time for the future.

We use the following payment service provider:

PayPal

The provider of this payment service is PayPal (Europe) S.à.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter “PayPal”). For details, please refer to PayPal's privacy policy: https://www.paypal.com/webapps/mpp/ua/privacy-full.